Order tracking
Track your order.
From the moment your order is confirmed to the moment it is delivered: see what you ordered, how it is reaching you, what is left to pay and exactly where it has got to. Enter the tracking code from your message, or open the link we sent you.
FAQ
Questions, answered.
Where do I find my tracking code?
In the message we send when your order is confirmed, usually on WhatsApp. It starts with VYB, for example VYB-7K2MQ-9XAP3, and the link in that message opens this page with the code already filled in.
How often is the status updated?
Every time your order moves: when it is prepared, packed, handed to a courier or rider, and delivered. Our team updates it by hand, so it is current to the last step we took, not to the minute.
I chose cash on delivery or credit. How do I know what to pay?
The tracking page shows the amount and, for credit, the date it is due. Once we record your payment the page says so, with the date. Pay only the amount shown there or on your invoice, and only to our delivery staff or our official bank account.
My order went by courier. Can I track it with them too?
Yes. Once it is dispatched, the delivery section shows the courier and the AWB or consignment number, and a link to the courier's own tracking where they offer one.
Is my information safe on this page?
The tracking page shows your items, the delivery details and the progress of the order, with your name. It never shows your phone number, email or address. Treat the code like a receipt number: anybody you share it with can see the order's progress. If you think a code has been shared by mistake, write to sales@vybe.net.in.