Contact Us
Talk to us.
Tell us what you are trying to run, and we will tell you plainly whether we are the right fit for it. No call centre and no ticket queue. The numbers below reach the people who build and support the software.
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Sales & new projects
Quotes, demos, new campuses, extra modules and hardware. The fastest way to get a proposal together.
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Customer support
Already running Vybe software and something is not right? This reaches the team that maintains it.
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Legal & compliance
Contracts, data protection and privacy requests, security disclosures, invoicing disputes and anything else that needs a written record.
Grievance Officer
Please raise your enquiry with sales, support or legal first. They own the work and settle the large majority of matters directly. If it remains unresolved after that, if you are not satisfied with how it was handled, or in a serious matter, you may bring it to our Grievance Officer at manjunath@vybe.net.in. Please attach the original correspondence and the date it was sent, so the matter can be taken up from where it stands rather than started again.
Our office
Come and see it running.
Corporate Office
4th Floor, IIIC, Christ AcademyInstitute for Advanced Studies
Christ Nagar, Hullahalli
Begur – Koppa Road, Sakkalwara Post
Bengaluru, Karnataka – 560083
India Open in Google Maps
Second office line: +91 99641 77877. It reaches us either way, and is the number to try if the sales and support lines are both busy.
Opening hours
- Monday – Saturday
- 9:00 AM – 6:30 PM
- Sunday
- Closed
All times IST (UTC+5:30). Email sent outside working hours is picked up the next working morning.
FAQ
Questions, answered.
Who should we contact: sales, support or legal?
Sales, on sales@vybe.net.in, for anything you do not have yet: a quote, a demo, a new campus, extra modules or hardware. Support, on support@vybe.net.in, for something already running that is not behaving. Legal, on legal@vybe.net.in, for contracts, data protection and privacy requests, security disclosures and invoicing disputes. If you pick the wrong one we will pass it across rather than send you back.
What if my enquiry is not resolved?
Start with sales, support or legal, whichever fits. They own the work and settle almost everything directly. If the matter is still unresolved after that, if you are not satisfied with how it was handled, or in a serious matter, you may bring it to our Grievance Officer at manjunath@vybe.net.in, who also receives privacy and data protection grievances. Please attach the original correspondence and the date it was sent.
What should we include in a first enquiry?
The more of this you can tell us up front, the more useful the first reply is: roughly how many students or staff the system has to cover, which of the products you are interested in, anything you are running today that the new system has to work alongside or replace, and the timeline you are working to. None of it is required to start a conversation.
Where are you located, and can we visit?
Our office is at 4th Floor, IIIC, Christ Academy Institute for Advanced Studies, Christ Nagar, Hullahalli, Begur - Koppa Road, Sakkalwara Post, Bengaluru, Karnataka 560083. You are welcome to come and see the products running. Call ahead on +91 99641 77677 so somebody who can answer your questions is there.
Do you work with institutions outside Bengaluru?
Yes. We are based in Bengaluru and serve customers across India. The software is cloud-hosted, so an ERP or cafeteria deployment does not depend on how far away you are; on-site work such as smart classroom installation and hardware is scheduled per project.
What are your working hours?
Monday to Saturday, 9:00 AM to 6:30 PM IST. Email sent outside those hours is picked up the next working morning.
